Privacy Policy

Last updated: January 2026

1. Introduction

Ryvondel Media Corp. ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Our Company is located at 1188 W Georgia St, Vancouver, BC V6E 4A2, Canada. We are registered with VAT number 701859427 RT 0001.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide, including:

• Contact information (name, email address, phone number)
• Company information (business name, industry, location)
• Project details and preferences
• Payment and billing information
• Communications and correspondence
• Any other information you choose to provide

2.2 Information Collected Automatically

When you access our website, we automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referral source
• Device information
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, including payment processors, analytics providers, and business partners, which we combine with other information we collect about you.

3. How We Use Your Information

We use the information we collect for various purposes:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending promotional communications (with your consent)
• Responding to your inquiries and requests
• Monitoring and analyzing website usage and trends
• Detecting and preventing fraudulent transactions and other illegal activities
• Personalizing your experience
• Complying with legal obligations

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and Canadian privacy laws, we process your personal data based on:

• Your explicit consent
• Necessity to perform a contract with you
• Compliance with legal obligations
• Protection of vital interests
• Legitimate interests pursued by us or third parties

5. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, and serving you
• Business Partners: Companies we collaborate with for joint marketing initiatives or services
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
• Business Transfers: In the event of merger, acquisition, or sale of assets
• Analytics Providers: Companies that help us understand how you use our services

We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure
• Access controls and authentication mechanisms
• Regular security audits and assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the context of the processing and legal requirements. When information is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 GDPR Rights (for EU/EEA residents)

• Right of Access: You have the right to request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate information
• Right to Erasure: You can request deletion of your data under certain circumstances
• Right to Restrict Processing: You can limit how we use your information
• Right to Data Portability: You can request your data in a structured format
• Right to Object: You can object to certain processing activities
• Right to Withdraw Consent: You can withdraw consent at any time

8.2 Canadian Privacy Rights

• Right of Access: You can request access to your personal information
• Right to Correction: You can request correction of inaccurate information
• Right to Withdraw Consent: You can withdraw consent for collection and use
• Right to Complain: You can lodge a complaint with privacy authorities

To exercise any of these rights, please contact us at hello@ryvondel.shop or write to us at our address listed above.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand user behavior
• Marketing Cookies: Used for targeted advertising
• Preference Cookies: Remember your settings

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality. For detailed information about cookies, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

11. Children's Privacy

Our services are not directed to children under the age of 13 (or the minimum age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account. Please contact us if you believe we have collected information from a child.

12. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence, including countries that may not have the same data protection laws. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We implement appropriate safeguards, including Standard Contractual Clauses, to ensure your data is adequately protected.

13. Marketing Communications

We may send you promotional emails about our services, updates, and special offers. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us at hello@ryvondel.shop
• Updating your preferences in your account settings

Opting out of marketing communications will not affect transactional or legally required messages.

14. Data Protection Officer

While not required under current Canadian law, we have appointed a Data Protection Officer to oversee our privacy practices and ensure compliance with applicable regulations. For privacy-related inquiries, you may contact our Data Protection Officer at hello@ryvondel.shop.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services following notification of changes constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

17. Regulatory Authorities

If you are not satisfied with our response to your privacy inquiry, you have the right to lodge a complaint with the relevant data protection authority:

• For EU/EEA residents: Your local Data Protection Authority
• For Canadian residents: Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca
• For BC residents: BC Information and Privacy Commissioner at www.oipc.bc.ca